Privacy Policy

This Privacy Policy describes how The Offices at Lux & Co (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our services. By using our website or submitting personal information to us, you agree to this Policy.

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1. Who We Are

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The Offices at Lux & Co
12715 Warwick Blvd, Ste H
Newport News, VA 23606

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We provide mailbox and business address services, registered agent services, notary signing services, and conference room rentals.

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2. Information We Collect

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• Contact details (name, email, phone, mailing address)

• Business information (business name/type)

• Billing/payment details (processed via secure third parties)

• Identification documents (for USPS Form 1583 and Registered Agent compliance)

• Communications and booking details

• Non-personal data (device, browser, site usage)

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3. How We Use Your Information

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• Provide and manage services

• Verify identity and meet compliance obligations

• Process payments and billing

• Notify you about mail/packages or legal correspondence

• Schedule appointments and send updates

• Improve our website and services

• Comply with laws and regulations

•  We do not sell your personal information.

 

4. Sharing of Information

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Shared only as needed to:

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• Comply with law or legal requests

• Process payments via secure providers

• Fulfill USPS/state compliance

• Work with vetted vendors (hosting, email, notifications) under confidentiality

 

5. Data Security

 

We use administrative, technical, and physical safeguards (HTTPS, access controls, secure storage/shredding). No method is 100% secure.

 

6. Data Retention

 

Kept only as long as necessary to provide services, maintain records, and meet legal/USPS/state requirements. Securely deleted when no longer needed.

 

7. Your Rights

 

You may request access, correction, or deletion of your data; withdraw consent where applicable; and opt out of marketing.

 

Contact: info@theofficesatluxandco.com

 

8. Cookies & Analytics

 

We may use cookies and analytics (e.g., Google Analytics) to understand site usage. You can manage cookies via your browser settings.

 

9. Payments

 

Payments are processed by secure third-party providers (e.g., Wix Payments/Stripe/PayPal). We do not store full card details.

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10. Children’s Privacy

 

Services are for individuals 18+. We do not knowingly collect data from minors.

 

11. Changes to This Policy

 

We may update this Policy. The latest version will appear here with a revised “Last Updated” date. Continued use indicates acceptance.